After receiving the package, you must check whether the items have been delivered in accordance with the order. If this is not the case, you must inform Isupcenter of this within 14 days of receipt. You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including any shipping costs. Only the costs for return from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in the original condition and packaging. To exercise this right, please contact us at firstname.lastname@example.org. We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.
You can exchange an item within 14 days as long as the item is in new condition. Do you want to exchange an item? Please send an email to email@example.com.
Department: Returns Isupcenter
Grofsmid 4, 2461LV, Ter Aar
Please note: first register your return via firstname.lastname@example.org and wait for a response before sending the package.